Privacy Policy
Effective Date: February 11, 2026
Kling 3.0 AI Video Generator SaaS ("we," "us," or "our") offers an AI-powered video generation platform that allows users to create cinematic videos using artificial intelligence tools (the "Service"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, application, and related services.
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. PERSONAL INFORMATION WE COLLECT
We collect several types of information to provide and improve our Service:
1.1. Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, and password (which is hashed and securely stored).
- User Content: We collect the text prompts, images, videos, and other content you upload or input into the Service to generate videos ("User Content"). This includes the resulting generated videos and associated metadata.
- Communications: Content of messages you send to us, such as support requests or feedback.
- Payment Information: We use third-party payment processors (primarily Paddle, and potentially Stripe) to handle subscription and credit purchases. We do not store your complete payment card details. These processors collect and store your payment information directly.
1.2. Information Collected Automatically
- Usage Data: detailed information about how you use the Service, including the features you use, the pages you visit, the time spent, and your video generation history.
- Device and Log Data: IP address, browser type, operating system, device information, and crash reports (via services like Sentry).
- Cookies and Tracking: We use cookies and similar technologies to track activity on our Service, store preferences, and analyze performance (including Google Analytics).
1.3. Information from Third Parties
- Authentication Services: If you choose to sign in using a third-party service (e.g., Google), we may receive information such as your name, email address, and profile picture from that service.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your information for the following purposes:
- To Provide the Service: Creating and managing your account, processing your video generation requests, and managing your credits and subscriptions.
- To Improve the Service: Analyzing usage patterns to enhance user experience, fixing bugs, and improving the quality of our AI models and video generation capabilities.
- To Communicate: Sending you service updates, security alerts, and support messages.
- To Process Payments: Facilitating transactions through our payment providers.
- To Ensure Security: Monitoring for fraudulent activity and ensuring the security of our platform.
- To Comply with Laws: Fulfilling legal obligations and responding to valid legal requests.
3. HOW WE SHARE YOUR PERSONAL INFORMATION
We do not sell your personal information. We share your information only in the following circumstances:
- Service Providers: We share data with third-party vendors who help us operate the Service, such as:
- Payment Processors: Paddle (our Merchant of Record) and Stripe.
- AI Providers: We may use external AI providers (e.g., OpenRouter, OpenAI) to process your text prompts and generate content.
- Analytics and Monitoring: Google Analytics for usage analysis and Sentry for error tracking.
- Cloud Infrastructure: Hosting providers (web and database servers) and storage providers (e.g., AWS, Cloudflare R2) for storing your generated content.
- Legal Requirements: We may disclose your information if required by law, court order, or government request.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. DATA RETENTION
We retain your personal information and User Content for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You main retain access to your generated videos in your history until you choose to delete them or your account is terminated. We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).
5. USER CONTENT AND AI GENERATION
- Generation History: Your prompts and generated videos are stored to provide you with a history of your creations.
- Improvement of AI: We may use anonymized or aggregated User Content to analyze and improve the performance of our AI models.
- Responsibility & Legality: You are solely responsible for the Content you upload and the prompts you submit. You represent and warrant that you own all rights to your User Content or have obtained all necessary permissions. You must not generate content that violates our Terms of Service, applicable laws, or the rights of third parties (including intellectual property and privacy rights). We adhere to a "Zero Tolerance" policy for Child Sexual Abuse Material (CSAM) and non-consensual sexual content, which will be reported to authorities.
- AI Disclaimer: You acknowledge that the Service uses artificial intelligence systems that may produce unpredictable, inaccurate, or offensive results ("Hallucinations"). You agree that Kling 3.0 AI Video Generator SaaS is not liable for any such generated content.
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights:
- Access and Correction: You can access and update your account information directly within the Service settings.
- Deletion: You may request the deletion of your account and personal data by contacting us.
- Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions in our emails.
- Cookie Management: You can control cookies through your browser settings.
7. INTERNATIONAL DATA TRANSFERS
Our Service is operated globally. Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.
8. SECURITY
We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION. YOU TRANSMIT INFORMATION TO US AT YOUR OWN RISK. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.
9. CHILDREN'S PRIVACY
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date."
11. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
u.sholakhau@legetydev.com
12. LIMITATION OF LIABILITY RELATED TO DATA
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KLING 3.0 AI VIDEO GENERATOR SAAS, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.